Founder

Lucy has worked in the PR industry for many years. Her family are the Fox acting dynasty and Lucy has built an eclectic and comprehensive address book which is an invaluable tool when it comes to opening doors; importantly getting to the right person. Lucy’s extensive and long established press contacts are complemented by her comprehensive experience, from launching Park Hyatt as a brand to creating bespoke strategies for privately-owned properties, her successful track record says it all. She recognises that a healthy relationship with the media is of the utmost importance, having seen first-hand how this can fast-track and enhance meaningful exposure. She has worked with actors, designers, musicians, chefs, hoteliers and influencers. Lucy has herself contributed articles to The Daily Mail, Evening Standard, The Lady and Luxuriate Life.

Consultant

Andrew Downs has been the co-owner of James English Productions for twenty five years. Be it with Louis Vuitton from Paris to Shanghai, Urban Outfitters in Iceland or Vogue in Lanzarote, Andrew has organised shoots for every major fashion brand around the world. This has enabled him to look beneath the skin of these locations, and has allowed him to create content for lifestyle and travel magazines. Production is a perfect way to see beneath the surface of a place, be it a private Venetian Palace or a hidden desert oasis. Getting to know a location like a local is the key to being able to give an insiders guide to a destination.

Consultant

Annie has been a bespoke travel agent for 30 years, travel is in her DNA. In an ideal year Annie would visit Papua New Guinea, Mongolia and Tibet. She has travelled extensively but the only place she has never visited is Antarctica which is firmly on her bucket list. Annie’s clients stay with her as they know they can rely on her professionalism, discretion and knowledge of the travel industry.

Consultant

Victoria has worked in luxury digital design for over 10 years, both in house for brands and also consulting for projects. Her expertise in branding and graphic design lies in her knowledge of current trends and her passion for storytelling. She builds beautiful and responsive websites for a wide variety of brands and businesses, for companies big and small, designing feature rich sites and e-commerce platforms whilst providing simple backend support and training for her clients.

Consultancy

A dynamic and tailored CRM service will directly enhance customer outreach; generating both sales and effective client management. Building personalised CRM software will allow for versatile use of your database ensuring customer retention. Email campaigns launched through CRM have a consistently higher open/click through rate than industry standard with clients responding far better to this type of content. Diversity in message content will encourage new clientele through your existing database which is a huge asset to your ongoing business. CRM touches on all areas of your business and works in conjunction with the marketing and PR strategy.